Urgent Care Services near Palatine

From the nurse all the way down to the receptionist, I felt very welcomed and safe here. I would like to give a special thanks to Dr. Mark. He was kind and patient, and he listened to what I had to say without interrupting me and he made me feel heard, safe, and comfortable; a rarity for me when it comes to male doctors. Seeing people day in and day out and he was still able to be KIND and UNDERSTANDING and ESPECIALLY EMPATHETIC; a rarity in today’s doctors. He is also conscientious of wanting to save you money if you don’t have insurance if you have to take test that you can’t afford if you don’t really need it. So thank you so much to the team of Vitality Urgent Care for making my appointment go as smooth and as quick as possible. I hope to not get sick again and lose my voice for a very long while, but if and when I do, I’ll be sure to come back to the BEST urgent care I’ve been to and know; Vitality Urgent Care.

I worked with Vitality as our testing partner on a television production and they were fantastic! Their team was able to handle testing 5 days per week for a crew of over 700, along with VIP service for our cast and executives providing testing at their homes and through the mail. There was never a request they couldn’t handle and communication was always fast and friendly. Our team may have complained about the magnitude of nasal swabs they were subjected to in order to maintain a safe work environment, but never about the professionalism of the Vitality staff. If we resume production in 2022 I hope we have Vitality back on board with us!

There are no words to describe this team – they are beyond accommodating, caring and positive. They happily fulfill any request, no matter how challenging. Working with them has been an absolute pleasure and they will always be the first team I recommend for any medical services. Thank you, Izabella, Rod and the Vitality family – y’all are truly spectacular.

I have always had a wonderful experience with Vitality Urgent & Primary Care. Rod, Izabella and all of the physicians are experienced, knowledgeable, kind and warm. They make you feel comfortable and taken care of. They are great listeners and have always advocated for their patients. You can tell how organized they are just by their response time! They are always quick to respond and they plan ahead for your care needs. I would recommend Vitality Urgent & Primary Care to anyone and have already recommended to many.

Friendly and professional staff! Vitality was very accommodating to all our needs. Highly recommend!

Great to work with Vitality! Definitely would recommend this team! They were very friendly throughout the duration of my experience, and I certainly look forward to being able to work with this team again!

They were very fast in getting the results back to us (in the same day) and Rod was so nice to give us his direct number in case we had a question. Everything went very smoothly. The only negative point is the price. It’s high. We paid $250 each. But we did get excellent service and since the tests are not sent out (they do them on site) we knew they couldn’t get lost or be delayed. That was a comfort to know before our international flight.

Vitality always gets my family members and me in as soon as possible. Facility is clean and professional, appointment is quick, and staff is so very kind and informative. They also went out of their way to help my daughter feel more at ease.

Thank You Vitality!

We had excellent and very responsive service. We went for a pre-travel Covid test and the process couldn’t be smoother. We received our test results same day. Highly recommend. Thanks, Dr. Rod!